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My Service Reviews
Service Reviews
Created Rating Title Description  
08/10/18
Good products but slow delivery Ordered on 2nd Aug still waiting on 13th for delivery to Australia. Reliable supplier but they need to change their shipping to express. For small extra cost get orders in half the time. As per response below I obviously know how long it takes but wanted a response re option to pay extra with the free shipping to have express See Details Edit Remove
02/28/18
No Confirmation of Bitcoin Payment looks like it is going to take 3 days to get a confirmation on a bitcoin transaction, definitely the first time its taken more than an hour or two. my first time with this site, i will update my review if things get better. paid with bitcoin to avoid exactly this type of thing, hopefully things will go smoothly the rest of the transaction See Details Edit Remove
11/30/-1
The website claims that you can pay … The website claims that you can pay with credit card or e-check but the payments never went through. Instead, they suggested I use a money order which is a completely unsafe means of payment. Below they suggest that the issue is related to the difference between my shipping address and billing address, but I have never had issues with any other products that I have ordered and I have lived abroad for over 7 years and have countless orders shipped to me. Additionally, if this was the case, they should have immediately informed me after my first order attempt and I would not have attempted to order through this company again. If I had received such a prompt response I would not have complained about this site. Instead, they sent vague responses about payment problems and they did not respond to several of my tickets and messages regarding this issue which left me confused and worried. I was told on several occasions that they would call to verify payment but I never received a call. However, they responded immediately to my negative review on trust pilot. I think they need to reassess their priorities. Additionally, I am quite sure that this company has been in business prior to April of this year. This leads me to believe they open a new trust pilot account as soon as their negative reviews begin to pile up. I rarely post negative reviews (perhaps twice in my life) but this is truly sub par service. On the whole, there are definitely better options. See Details Edit Remove
12/26/20
Horrible shipping times Horrible shipping times See Details Edit Remove
04/14/21
Ordered 200 pills Ordered 200 pills. Only received 140 See Details Edit Remove
08/26/20
It has been a month since I paid It has been a month since I paid, but I still have not received my order yet. I contacted the customer service twice (one on the phone; one by email), both reps just told me to be patient. Ughhh... See Details Edit Remove
07/23/20
Service ok, but spamming Your service was ok, standard. However, you keep spamming me for leaving a review, so here you go. Oh yes, also, price is steep - will not be coming back. See Details Edit Remove
06/25/20
Took many many months to receive my… Took many many months to receive my order. No tracking updates. And poor customer service. No one knew where my package was. It was stuck sitting in transit for months with no tracker. See Details Edit Remove
06/17/20
It took 2 months to get to me and the… It took 2 months to get to me and the Retin-A tube was 1/4 the size I'd get from the pharmacy See Details Edit Remove
03/15/20
I was given fake shipping and tracking… I was given fake shipping and tracking information 3 times and my package was never shipped. I had to send multiple emails to get it shipped. No one responded back they just shipped it on my last time I emailed. See Details Edit Remove
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