My Account
My Service Reviews
Created | Rating | Title | Description | |
---|---|---|---|---|
11/30/-1 | They had trouble processing my credit… | They had trouble processing my credit card, they asked me to cancel my order and place a new order and to let the CC company know in advance that the charge was not fraudulent. When I followed their instructions, they billed my card twice, and were about the ship 2 orders instead of 1, I got then to stop 1/2 of one order but they insisted that I let the charge go through on my CC or they would be billed big bank fees for double charging me The Credit card payment was a HUGE pain in the butt! We finally agreed they could refund me my payment in advance via Paypal and I would allow the CC charge... I did receive the product in a timely manner and I would order again from them, however make sure you CC company knows you are going to order from a foreign company before you make the charge | See Details Edit Remove | |
03/22/18 | Frustrating ordering and billing system, but fast delivery. | It was quite frustratingly difficult to place an order with ReliableRX, due mostly to the site being outside the US and having to get a phone call to verify I had made the order by credit card. Then there was the issue of the strange billing name on the credit card which caused my cc company to deny the charge. Also, the amount actually billed did not match the amount I paid online, so I was unable to verify that the charge was legitimate. Shipping, however was quite fast, and the product was exactly what I had ordered. It's just the ordering experience that puts me off ordering again. | See Details Edit Remove | |
03/18/18 | Ordered two items | Ordered two items. First arrived in 2 1/2 weeks which is reasonable. The second item arrived is month after ordering, which I felt was unsatisfactory. | See Details Edit Remove | |
03/21/18 | Too difficult to make payment which… | Too difficult to make payment which delays order. Should not have to wait that long between payment and receiving product. | See Details Edit Remove | |
03/12/18 | They had exactly what I wanted | They had exactly what I wanted. Wish the shipping process wasn't so Lonnnggg of a wait. | See Details Edit Remove | |
03/12/18 | not very spreadable | This product is what they say it is. But the consistency is very thick and hard to spread. So I need to use quite a bit to cover area. It helps if I spray on low pH toner first. Then I can spread it more easily. Next time I will try to get a gel formula or something else that spreads more easily. Not sure if something is available I will have to shop around when I need more | See Details Edit Remove | |
02/27/18 | Be patient. Everystep of placing an order sucks. | The placement of orders is so easy. iI my first order I wanted to use my debit card and the email the sent back to my my bank routing number. I had to call CS again and request the form for VISA. I had to call customer service and 2 days later they sent me the form for the VISA My second order put the charge in 2x's, so I had to call back and se what I needed to attach which showed the mistake their bank made. l sent back customer service my bank statements, minus my personal information. 2 days latter they reversed the 2nd charge. I am very happy. But trying to write this review has been horrible. My brand new Dell doesn't seem to be compatable with their system. Just be patient it is a pain in the butt but you cant beat their prices. | See Details Edit Remove | |
03/17/18 | I placed an original order that somehow… | I placed an original order that somehow got messed up and I never did receive the order. I called back and they confirmed that somehow it was missed in shipping so they did then ship me that order. They said they were going to ship a second order with a few extra items for my inconvenience to my home. I never have received those. I will say this is the only time I’ve had a bad experience all the other times have been good. | See Details Edit Remove | |
02/03/18 | The medicine took a long time to be… | The medicine took a long time to be deliver and when i got it say on the box the exp day is nov, 2017 | See Details Edit Remove | |
02/27/18 | It is very difficult to check out and… | It is very difficult to check out and pay. I had to wait 2 extra wewks the last two times in order to pay for my order | See Details Edit Remove |
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