Review : I love the Retin-a product it's fantastic and I've had no issues using it despite it's unusual condition when it arrived. That's my only gripe! The parcel seemed ok on the outside there were no marks/tears but I when I opened the box the lid of the tube was detached and some of the contents squeezed out. I am not sure how this could have happened. Perhaps if you seal all products with additional packaging it won't reoccur next time.